Delta Air Lines Remote Operations Support Clerk – Night Shift (Entry Level, Paid Training – Handle Digital Flight Logs, Customer Emails, and Documentation Tasks)
Full-time
Join Delta Air Lines as a Remote Operations Support Clerk (Night Shift)
Kickstart your aviation career with Delta Air Lines! We're seeking motivated and detail-oriented individuals to join our team as Remote Operations Support Clerks on the night shift. This entry-level position offers comprehensive paid training and a fantastic opportunity to contribute to the smooth operation of one of the world's leading airlines.
At a Glance
- Company: Delta Air Lines
- Location: Remote (United States)
- Job Type: Full-time
- Shift: Night Shift
- Entry Level: Yes
- Training: Paid Training Provided
- Benefits: Comprehensive Benefits Package
About the Role
As a Remote Operations Support Clerk, you will play a critical role in ensuring the accuracy and integrity of flight-related data and documentation. Working during the night shift, you will be responsible for handling digital flight logs, responding to customer email inquiries, and completing various documentation tasks. This is an excellent opportunity to learn the intricacies of airline operations and develop valuable skills in a fast-paced, dynamic environment.
Key Responsibilities:
- Digital Flight Log Management: Accurately review, process, and maintain digital flight logs, ensuring all information is complete and compliant with company standards.
- Customer Email Support: Respond to customer inquiries via email in a timely and professional manner, providing accurate information and resolving issues effectively.
- Documentation Tasks: Prepare, organize, and maintain various operational documents, including reports, memos, and presentations.
- Data Entry and Verification: Enter data into computer systems with precision and verify the accuracy of existing data.
- Communication and Coordination: Communicate effectively with internal teams, including flight operations, maintenance, and customer service, to ensure seamless coordination.
- Problem Solving: Identify and resolve discrepancies in flight logs and other documentation, escalating issues to supervisors as needed.
- Compliance: Adhere to all company policies, procedures, and regulatory requirements.
- Continuous Improvement: Identify opportunities to improve processes and procedures, contributing to a more efficient and effective work environment.
What You'll Learn:
This role provides comprehensive paid training to equip you with the knowledge and skills necessary to succeed. You will gain expertise in:
- Aviation terminology and operations
- Digital flight log management systems
- Customer service best practices
- Data entry and verification techniques
- Company policies and procedures
- Effective communication and teamwork
Why Join Delta Air Lines?
Delta Air Lines is a globally recognized leader in the aviation industry, known for its commitment to safety, customer service, and innovation. As a member of the Delta team, you will enjoy:
- Career Growth: Opportunities for advancement within the company.
- Comprehensive Benefits: Medical, dental, and vision insurance, as well as paid time off, 401(k) plan, and travel privileges.
- Employee Discounts: Access to exclusive discounts on travel, hotels, and other services.
- Positive Work Environment: A supportive and collaborative work environment where your contributions are valued.
- Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
- Make a Difference: Contribute to the smooth operation of a major airline and help connect people around the world.
Qualifications
We are looking for individuals who are highly motivated, detail-oriented, and possess excellent communication and organizational skills. The ideal candidate will have:
Required Qualifications:
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Ability to work a night shift schedule, including weekends and holidays.
- Strong problem-solving skills.
- Ability to learn new software and systems quickly.
Preferred Qualifications:
- Previous experience in a customer service or administrative role.
- Familiarity with aviation terminology and operations.
- Experience with data entry and verification.
Benefits
Delta Air Lines offers a comprehensive benefits package to its employees, including:
- Medical, dental, and vision insurance
- Paid time off (vacation, sick leave, and holidays)
- 401(k) plan with company match
- Employee travel privileges (flight benefits)
- Life insurance
- Disability insurance
- Employee assistance program (EAP)
- Tuition reimbursement
- Wellness programs
- Employee discounts on various products and services
How to Apply
If you are interested in joining the Delta Air Lines team as a Remote Operations Support Clerk, we encourage you to apply online. Please submit your resume and cover letter, highlighting your relevant skills and experience.
To Apply: Click the "Apply Now" button below to be redirected to the Delta Air Lines careers website.
Apply NowAbout Delta Air Lines
Delta Air Lines is a leading global airline, connecting people and cultures across continents. Founded in 1929, Delta has a rich history of innovation and customer service. With a commitment to safety, reliability, and sustainability, Delta continues to be a trusted and respected name in the aviation industry.
Delta Air Lines is an equal opportunity employer and values diversity at all levels. We are committed to creating an inclusive and welcoming environment for all employees.